We have a new Verge feedback system!

We have a new Verge feedback system!

Hello, humans. We are delighted to welcome you all to The edge the biggest raise of all time. You’ll notice a lot has changed, and that includes our feedback system!

We are proud to relaunch Edge Comments on the Coral Platform: A powerful tool for building communities and great commenting experiences. If you are a commentator on Polygon Where SB Nation, you’ve already seen Coral in action. We are so grateful to our friends at the Coral team for working with us to create a great feedback system for The edge.

We think about the comments a lot. They played an important role in The edge from day one, and we are grateful to our loyal community, who continue to participate on the site in fun, surprising and insightful ways. We know that Coral will help us with feedback to The edge even better. System tools will help you, Edge and our exceptional team of moderators are improving internet discourse one comment at a time.

Of course, this is only the first day of our relaunch. Our vision for the site, the comment system and our overall community is much bigger than what you see here today. From live events to merch and new surprises, we think a lot about how to bring The edge in the world in new ways. We’ll have a lot more to say about all of this as the site continues to grow and evolve.

Anyway, that’s enough for me. You probably want to know what the new toy does!

Here are some of the new things you can do in new Edge comments right now:

  • New comments view. When you click to access an article’s comments, the commenting experience now slides to the side of your screen on desktop or fills the entire window on mobile. (Fancy!) This will allow everyone to focus on the conversations a little more without having to scroll or jump to the bottom of the article. Plus, it just looks neat.
  • Featured comments. The moderators and our editorial team at The edge will be much more involved in highlighting and showcasing the best reviews on the site. You’ll start to see that the comments we think are the best of the best — maybe because they’re hilarious, clever, or unique — will become the first comments you see on our Stories.
  • Integrated. You can now easily drop things like tweets and YouTube videos into posts. And we’re kicking off with access to a GIF library from the comments editor.
  • Sorting. Phew. You can now sort comments by newest, oldest, most recommended, or most active.
  • Mute. If you’re tired of another user and don’t want to see their comments, you can mute it. Simply click their username on any comment and select the “Ignore” button.
  • Better reporting. Coral comes with enhanced reporting tools that will help you and us identify comments that violate our Community Guidelines.

If you have a comment history with The edge, you will also notice that it is missing. Don’t worry, it’s just temporary; your comments will soon be migrated to the new system. You can now access your comments through the My Profile tab in the comments section of any post.

We’re excited to dive back into the comments and engage with readers. Places like Twitter and Facebook can be awfully loud, and we’re always committed to making conversations on The edge better than internet fever swamps. So we’ve updated our Community Guidelines to reflect how we think of comments: as a fun, interesting, and respectful place.

Yes, we still have hard and fast rules, but our guidelines now begin with statements that we hope everyone will actively consider while participating. I want to thank The edge chief moderator Eric Berggren both for caring so much about this community and for helping develop the new guidelines.

Be respectful. Being respectful in the commenting community isn’t just about following the rules or being polite; it’s about trying to encourage good conversation by welcoming and including others. Think about how your words and actions might affect others. Better yet: think about how you can help inspire everyone to get started.

To be curious. The edge is to explore our future together. Show up to comments with the same spirit of curiosity that we bring to writing articles for the site; it’s fun to learn and we can help each other to learn new and interesting things together. Remember that people come from different backgrounds and walks of life, so don’t assume you know what they’re thinking, feeling, or saying.

Be interesting. Another way of saying it: be pertinent. Try to bring something new or unique to the conversation. It’s not a race to be first, loudest or most nervous. We hope you share interesting things with the community, especially if it means sharing an idea that only you can provide. And remember to stay on topic; Comments aren’t free for everyone, and you’re more likely to write a great comment if it’s related to the topic. Try to add value to every thread you participate in instead of just answering for fun.

Show your work. You can approach comments in the same way The edge approaches blogging. Make an argument or a big complaint? Back it up with something tangible that you can link to, whether it’s another news story, a scientific study, or a great video explanation. Conversations are richer and more interesting when people share some of the sources for their assumptions and conclusions. And you might even give us advice on something we should consider in our coverage.

Help us. Our moderators work hard every day to ensure The edge is a place where everyone feels welcome. You can help us by reporting comments that break the rules, such as spam, personal attacks, or creepy comments. (See the full Community Guidelines for an exhaustive list of bad things.) Simply put, don’t be a fool for others on The edge. And if you see anyone doing rude things in the comments, let us know.

We are excited to continue working with the Coral team to build more for Edge comments, and you’ll see new cool things added over time, like live Q&As. But the new comments are just the start of a bunch of experiments from The edge. We are working on more live events, new products and other top secret projects.

#Verge #feedback #system

Leave a Comment

Your email address will not be published. Required fields are marked *